Service

Customs Clearance

Fast, compliant customs clearance at Bangladesh ports.

24/7Operations Desk
25+ YrsMaritime Experience
GlobalPartner Network
IMOCompliant

Overview

Fast, compliant customs clearance at Chittagong, Dhaka ICD, Mongla and land ports. Our licensed C&F team handles assessment, examination, duty payment, permits and release for FCL, LCL, air, land and courier consignments.

At Ocean Truck Shipping Lines, customs clearance is delivered by a dedicated coordinator backed by a 24/7 operations desk. From the first enquiry to final disbursement account, you get transparent pricing, real-time updates and a single accountable point of contact — whether the vessel is calling Chittagong, Mongla, Payra, Matarbari or a partner port anywhere in the world.

Our team combines local port knowledge with international best practice, so owners, operators and charterers get faster turnaround, fewer surprises and full compliance with IMO, SOLAS, MARPOL and ISPS requirements.

What's Included

  • Licensed C&F clearing
  • Assessment & examination handling
  • Duty & VAT payment
  • Permit & NOC arrangement
  • FCL, LCL, air & land cargo
  • Bonded & 100% export cargo
  • EDI & ASYCUDA World filing
  • Delivery to consignee premises

Key Benefits

  • Faster port release
  • Reduced demurrage & detention
  • Full duty compliance
  • Transparent charges
  • Single-window handling

Our Customs Clearance Process

A clear, four-step workflow designed for speed, accuracy and complete transparency.

01
Enquiry & Consultation

Share your vessel, cargo and schedule. Our customs clearance specialists respond within one business day with a clear scope.

02
Planning & Quotation

We prepare a transparent, itemised quotation covering port dues, disbursements, third-party charges and our agency fee.

03
Coordination & Execution

Berth booking, permits, surveyors, launch boats, stevedores, transport and paperwork — coordinated end-to-end by a dedicated coordinator.

04
Reporting & Settlement

Daily status updates, port log, disbursement account (DA), photos and full documentation delivered on completion.

Vessel Types We Handle

Our customs clearance covers the full spectrum of commercial and specialised tonnage.

Tankers & Product CarriersBulk CarriersContainer VesselsGeneral Cargo ShipsOffshore & OSVReefer VesselsRo-Ro & PCTCPassenger & Cruise

Ports We Cover

Chittagong Port
Bangladesh
Primary hub — full berth support
Mongla Port
Bangladesh
Southwestern gateway
Payra Port
Bangladesh
Bay of Bengal operations
Matarbari Port
Bangladesh
Deep-sea & energy cargo

Plus global port coordination through our vetted international agency network — see full port coverage.

Why Choose Ocean Truck Shipping Lines

25+ Years Experience

Trusted by owners, operators and charterers across Bangladesh and international waters since 1999.

24/7 Operations Desk

Round-the-clock coordination — including nights, weekends and public holidays.

Global Partner Network

Vetted agents, suppliers and surveyors at every major port worldwide.

Compliance First

Fully compliant with IMO, SOLAS, MARPOL, ISPS and Bangladesh port authority regulations.

Documentation You Receive

  • Detailed pro-forma disbursement account (PDA)
  • Final disbursement account (FDA) with supporting invoices
  • Statement of Facts (SoF) signed by Master
  • Notice of Readiness (NoR) & port log
  • Cargo & bunker receipts
  • Photographs and daily operations report

Frequently Asked Questions

How quickly can you arrange customs clearance?

For Bangladesh ports we can mobilise within hours of confirmation. International jobs typically require 24–72 hours depending on location and scope.

Do you provide 24/7 support?

Yes. Our operations desk is manned 24/7, 365 days a year — including nights, weekends and public holidays.

How are your fees structured?

We provide fully transparent, itemised quotations. Port dues, third-party charges and disbursements are passed through at cost; our agency fee is separately quoted.

Which classification societies do you work with?

We coordinate with all IACS members including LR, DNV, ABS, BV, ClassNK, RINA, IRS and KR.

Need help with Customs Clearance?

Our team responds within one business day.