Service

Shipping Agency

Full port agency services for vessel calls at Chittagong and worldwide.

24/7Operations Desk
25+ YrsMaritime Experience
GlobalPartner Network
IMOCompliant

Overview

As a leading shipping agency in Bangladesh, Ocean Truck Shipping Lines represents shipowners, operators and charterers at Chittagong, Mongla, Payra and Matarbari ports. Our port agency team handles pre-arrival planning, berth booking, pilotage, immigration, customs, crew changes, provisioning and post-departure formalities — delivering fast turnarounds, transparent DAs and 24/7 attendance for every vessel call.

At Ocean Truck Shipping Lines, shipping agency is delivered by a dedicated coordinator backed by a 24/7 operations desk. From the first enquiry to final disbursement account, you get transparent pricing, real-time updates and a single accountable point of contact — whether the vessel is calling Chittagong, Mongla, Payra, Matarbari or a partner port anywhere in the world.

Our team combines local port knowledge with international best practice, so owners, operators and charterers get faster turnaround, fewer surprises and full compliance with IMO, SOLAS, MARPOL and ISPS requirements.

What's Included

  • Pre-arrival planning & PDA/FDA
  • Berth booking & pilotage coordination
  • Immigration, customs & port clearance
  • Crew changes & shore passes
  • Cash to master (CTM) arrangements
  • Cargo documentation & B/L handling
  • Bunker & lube oil coordination
  • 24/7 boarding & attendance

Key Benefits

  • Faster port turnaround
  • Transparent, itemised disbursement accounts
  • Single point of contact for owners
  • Reduced demurrage & port stay
  • Multilingual reporting
  • Full regulatory compliance

Our Shipping Agency Process

A clear, four-step workflow designed for speed, accuracy and complete transparency.

01
Enquiry & Consultation

Share your vessel, cargo and schedule. Our shipping agency specialists respond within one business day with a clear scope.

02
Planning & Quotation

We prepare a transparent, itemised quotation covering port dues, disbursements, third-party charges and our agency fee.

03
Coordination & Execution

Berth booking, permits, surveyors, launch boats, stevedores, transport and paperwork — coordinated end-to-end by a dedicated coordinator.

04
Reporting & Settlement

Daily status updates, port log, disbursement account (DA), photos and full documentation delivered on completion.

Vessel Types We Handle

Our shipping agency covers the full spectrum of commercial and specialised tonnage.

Tankers & Product CarriersBulk CarriersContainer VesselsGeneral Cargo ShipsOffshore & OSVReefer VesselsRo-Ro & PCTCPassenger & Cruise

Ports We Cover

Chittagong Port
Bangladesh
Primary hub — full berth support
Mongla Port
Bangladesh
Southwestern gateway
Payra Port
Bangladesh
Bay of Bengal operations
Matarbari Port
Bangladesh
Deep-sea & energy cargo

Plus global port coordination through our vetted international agency network — see full port coverage.

Why Choose Ocean Truck Shipping Lines

25+ Years Experience

Trusted by owners, operators and charterers across Bangladesh and international waters since 1999.

24/7 Operations Desk

Round-the-clock coordination — including nights, weekends and public holidays.

Global Partner Network

Vetted agents, suppliers and surveyors at every major port worldwide.

Compliance First

Fully compliant with IMO, SOLAS, MARPOL, ISPS and Bangladesh port authority regulations.

Documentation You Receive

  • Detailed pro-forma disbursement account (PDA)
  • Final disbursement account (FDA) with supporting invoices
  • Statement of Facts (SoF) signed by Master
  • Notice of Readiness (NoR) & port log
  • Cargo & bunker receipts
  • Photographs and daily operations report

Frequently Asked Questions

How quickly can you arrange shipping agency?

For Bangladesh ports we can mobilise within hours of confirmation. International jobs typically require 24–72 hours depending on location and scope.

Do you provide 24/7 support?

Yes. Our operations desk is manned 24/7, 365 days a year — including nights, weekends and public holidays.

How are your fees structured?

We provide fully transparent, itemised quotations. Port dues, third-party charges and disbursements are passed through at cost; our agency fee is separately quoted.

Which classification societies do you work with?

We coordinate with all IACS members including LR, DNV, ABS, BV, ClassNK, RINA, IRS and KR.

Need help with Shipping Agency?

Our team responds within one business day.