Emergency Vessel Support
24/7 emergency response for vessels in distress.
Overview
24/7 emergency response for vessels in distress at Chittagong, Bay of Bengal and beyond — casualty handling, medical evacuation, salvage coordination, pollution response and emergency spares & repair. When every minute counts, our team mobilises instantly.
At Ocean Truck Shipping Lines, emergency vessel support is delivered by a dedicated coordinator backed by a 24/7 operations desk. From the first enquiry to final disbursement account, you get transparent pricing, real-time updates and a single accountable point of contact — whether the vessel is calling Chittagong, Mongla, Payra, Matarbari or a partner port anywhere in the world.
Our team combines local port knowledge with international best practice, so owners, operators and charterers get faster turnaround, fewer surprises and full compliance with IMO, SOLAS, MARPOL and ISPS requirements.
What's Included
- 24/7 emergency hotline
- Casualty handling & response
- Medical evacuation coordination
- Salvage & wreck removal liaison
- Pollution & spill response
- Emergency spare parts
- Class & flag notification
- P&I & underwriter reporting
Key Benefits
- Rapid mobilisation
- Reduced casualty impact
- Coordinated response
- Full stakeholder reporting
- 24/7 availability
Our Emergency Vessel Support Process
A clear, four-step workflow designed for speed, accuracy and complete transparency.
Share your vessel, cargo and schedule. Our emergency vessel support specialists respond within one business day with a clear scope.
We prepare a transparent, itemised quotation covering port dues, disbursements, third-party charges and our agency fee.
Berth booking, permits, surveyors, launch boats, stevedores, transport and paperwork — coordinated end-to-end by a dedicated coordinator.
Daily status updates, port log, disbursement account (DA), photos and full documentation delivered on completion.
Vessel Types We Handle
Our emergency vessel support covers the full spectrum of commercial and specialised tonnage.
Ports We Cover
Plus global port coordination through our vetted international agency network — see full port coverage.
Why Choose Ocean Truck Shipping Lines
Trusted by owners, operators and charterers across Bangladesh and international waters since 1999.
Round-the-clock coordination — including nights, weekends and public holidays.
Vetted agents, suppliers and surveyors at every major port worldwide.
Fully compliant with IMO, SOLAS, MARPOL, ISPS and Bangladesh port authority regulations.
Documentation You Receive
- Detailed pro-forma disbursement account (PDA)
- Final disbursement account (FDA) with supporting invoices
- Statement of Facts (SoF) signed by Master
- Notice of Readiness (NoR) & port log
- Cargo & bunker receipts
- Photographs and daily operations report
Frequently Asked Questions
For Bangladesh ports we can mobilise within hours of confirmation. International jobs typically require 24–72 hours depending on location and scope.
Yes. Our operations desk is manned 24/7, 365 days a year — including nights, weekends and public holidays.
We provide fully transparent, itemised quotations. Port dues, third-party charges and disbursements are passed through at cost; our agency fee is separately quoted.
We coordinate with all IACS members including LR, DNV, ABS, BV, ClassNK, RINA, IRS and KR.
Need help with Emergency Vessel Support?
Our team responds within one business day.